Moderators not doing the job?

Capmaster · Posted: 11/10/2005, 6:54 pm Post subject:

I keep a sticky in my mod forum titled: "How to moderate here". It spells it out and gives them something to refer to if they have any questions about a post.

We also have a very lively mod forum. It's the third or fourth busiest forum on the site, with 7 mods and myself, plus a support team member having access (Garibaldi - he's a member here).

We discuss everything, and the mods know that if they have any questions about something and need a second opinion, I encourage them to seek out another mod's help.

They like the system and it helps keep a unified front with consistent calls from the mod staff Smile

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Nick · Posted: 11/10/2005, 6:56 pm Post subject:

Do any of you admins find yourselves doing most of the moderation work? More than your mods?
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Ex0dus · Posted: 11/11/2005, 10:06 am Post subject:

About even. Really all depends on whos there when the trouble starts. If im there, I handle it, if theyre there they handle it. ^_^

-Ex0dus

Capmaster · Posted: 11/11/2005, 11:08 am Post subject:

~HG~ · Posted: 11/12/2005, 3:31 am Post subject:

Psyched · Posted: 12/10/2005, 1:02 am Post subject:

sometimes, depending on what is going on in the forums, I will sit and watch how it all unfolds. My mods are very good about talking with each other in their mod board, they also private message and msn each other when things flair up. They have taken to sending me copies of the PMs they send back and forth (not sure how or why that started to be honest but I'm not gonna complain .. lol) as well as the PMs they send to members.

After the ordeal is over (and provided it isn't serious enough for me to step in) I will ask them questions .. why was this done and not that? how could you tell this was going to happen? what caused that thread to be locked and not this one? what if it would have gone this way instead of that way? Things like that. They all answer openly and honestly, the newer ones with a bit of hesitation .. lol ... and then in the end I will let them know how I felt they did and what, if anything, could be added next time a similar situation comes up.

To me these little sessions are very valuable, they not only help me to get a handle on how each of my staff things in crisis but also gives them a view into each other and some additional ideas for next time. Naturally we always hope there isn't a next time, but in our forum next time usually comes ... lol

TroubleMan · Posted: 2/5/2006, 4:12 am Post subject:

I notice many of you say that if the mods aren't doing their jobs you just remove them from that position.

but uhhh... what about when its your friend?

Thats not so easy to do

Truestar · Moderator

It defintiely isn't easy. As siad I had to remove one of my friends, it was soley because he didn't understand what as expected of him. He was immature (not the immature where he giggles when you say something...), he didn't understand that 2 stickies saying the same message weren't appropriate, and the messages were along the lines of: "Follow the rules and be an active member". Seriously, this puts me in a bad situation because it look slike I have toddlers helping me run a site. In the end, I demoted him, and he ended up telling his replacement "I hayte u". I wanted to feel sorry for him, but knew that wasn't the right approach. I know I didn't make a mistake, but now to him, the real Truestar is the friend, and the internet Truestar is a criminal. Sad

That's not how I wanted to come across, but I cannot regret it, so demoting one of my friends was truly hard. Uh Oh

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Ex0dus · Posted: 2/6/2006, 9:12 pm Post subject:

Ive demoted and even banned friends before, never has been hard for me. I just let them know that business is business and if they want to take it personally, thats their problem. Noone (not even my friends) are allowed to act up in my "house"

-Ex0dus

Truestar · Moderator