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When to Report Someone to Their ISP

 
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Patrick
Administrator

Joined: 28 Aug 2005
Posts: 1973
Location: Harbinger, NC, U.S.A.

PostPosted: 1/31/2008, 1:28 pm    Post subject: When to Report Someone to Their ISP Reply with quote

Please read and discuss: http://www.managingcommunities.com/2008/01/29/when-to-report-someone-to-their-isp/

Quote:
However, if I have a user who evades bans and tries to come back over and over again, then he’s disrupting my community and wasting my time and the time of my staff. So, I’ll report that person to their ISP. If someone comes and makes 273 spam posts, that is a serious disruption of my community (pushing new threads 10 pages down) and I’ll report that person to his ISP, as well. Mass private message spam is another thing that I will report people for. I’ll report people for any persistent activities that disrupt or harm the community, whether that’s the mass posting of junk messages, inappropriate links or pornography. That doesn’t usually happen to a point where I feel like I need to report them, so it is fairly rare.

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Elfen

Joined: 24 Jan 2008
Posts: 29

PostPosted: 2/1/2008, 12:24 am    Post subject: Reply with quote

2Qs:
-What about constant flaming of others on the forum?
-What if they try to hack/flood/otherwise take down the site; either alone or with a few gathered friends?

I have been through this, and was sucessful in deleting them of their ISP with a nice email.

BTW- When reporting someone to their ISP, send copies of the logs showing date, time and IP numbers in question. If you want to take it further, you can do an IP Trace of the IP Number and send that if it shows that it goes through their service (usually the last 2 entries before hitting the IP in question). There are tools to do this on the web for all systems, and many of them free.
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SunnyGirl

Joined: 28 Jan 2008
Posts: 49
Location: Germany

PostPosted: 2/1/2008, 5:30 am    Post subject: Reply with quote

Other scenario: a forum owner strictly denies to remove you from the memberlist and keeps sending you emails with "xyz forum is missing you" messages?
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Patrick
Administrator

Joined: 28 Aug 2005
Posts: 1973
Location: Harbinger, NC, U.S.A.

PostPosted: 2/1/2008, 12:53 pm    Post subject: Reply with quote

Good posts. Smile Thanks for the replies. I hope everyone will share their thoughts in reply to them. Here are mine:

Elfen,

I'm glad to hear of your success. Smile Those are good tips, you should always have the documentation to back up your claims.

With the first one, in most cases, I'd give them a standard ban. And if they evaded it and kept flaming people, then I'd go to their ISP.

With the second one, yeah, that's a whole different issue. Whenever you have someone attempting to hack into your site, you should definitely take whatever action you can.

SunnyGirl,

That's an interesting scenario, more from the user perspective. I'm guessing you can't login and turn notifications off? With most of these types of e-mails, there is some way to opt out. I don't delete accounts from my sites because of the damage it would do, but I always offer to close their account by removing their e-mail address and profile details and then changing the username to something like username23213.

If you continue to get e-mails you don't want, and you are unable to login and change notifications, and polite messages to the staff of the site have been ignored, you could attempt contacting their host, if it bothers you enough. Or you could just block them in your e-mail program, as a more immediate solution. Smile

Thanks,

Patrick
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